FAQ

Delivery, returns, refills and patch tests.

Delivery

Delivery fees and times depend on your address; you will see both at checkout.

Returns

Unopened products can be returned within the stated window. Opened skincare can be exchanged if it does not suit you — message us promptly.

Refills

Bring any jar or bottle back to the studio and ask about refills.

Patch tests

New to an active? Try it behind the ear for two nights first.